Privacy Policy

This website (www.kurtiva.in) is owned and operated by Aarhan Textile, a sole proprietorship registered in Malda, India, under GSTIN 19GNMPM8620M1Z4. All references to “we,” “our,” or “the company” refer to Aarhan Textile, operating under the brand name Kurtiva.

Effective Date: [10/10/2025]

At Kurtiva (a brand of Aarhan Textile), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website or interact with us.

By using our website, you agree to the terms of this policy.

1. Information We Collect

We collect the following types of information when you shop with us or interact with our brand:

Personal Information

  • Full Name

  • Phone Number

  • Email Address

  • Shipping & Billing Address

  • Payment Details (collected securely via payment gateways; not stored by us directly)

Automatically Collected Information

    • IP address

    • Browser type and version

    • Device type

    • Pages visited and time spent

    • Referral source

 

2. How We Use Your Information

        We use your information to:

      • Process and fulfill orders

      • Communicate regarding your order status or inquiries

      • Respond to customer service requests via email, phone, or WhatsApp

      • Send order updates and promotional messages (only with your consent)

      • Improve our website, services, and customer experience

      • Comply with legal obligations

3. Sharing Your Information

We do not sell or rent your personal data. Your information may be shared only with:

  • Trusted third-party service providers who assist in:

    • Payment processing

    • Order delivery (courier services)

    • Email and WhatsApp communication systems

  • Government authorities, if required by law or in case of fraud investigation

All partners are required to follow data protection and privacy laws.

 

4 . Data Security

We take reasonable precautions to protect your data. This includes:

  • Secure Socket Layer (SSL) encryption on our website

  • Limited access to your personal data

  • Secure payment gateways (e.g., Razorpay, Paytm, etc.)

However, no system is 100% secure. While we strive to protect your data, we cannot guarantee complete security.

5. Your Rights

You have the right to:

    • Access the personal information we hold about you

    • Request correction of inaccurate information

    • Request deletion of your data (subject to legal or transactional limits)

    • Opt-out of marketing communications

6. Cookies Policy

We may use cookies and similar technologies to:

  • Enhance your browsing experience

  • Analyze site traffic

  • Remember your preferences

You can disable cookies in your browser settings, but some site functions may not work properly.

7. Children’s Privacy

We do not knowingly collect or store data from children under the age of 13. If we become aware of such data being collected, we will delete it promptly.

8. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with the updated effective date. Continued use of our site after changes means you accept the revised policy.

  • 9. Contact Us

    If you have any questions about this Privacy Policy or how we handle your data, please contact us:

    Kurtiva (A brand of Aarhan Textile)
    🏢 Aarhan Textile Building, Mistritola, Najirpur, Alinagar,
    Kaliachak, Malda, West Bengal, PIN – 732201
    📧 Email: kurtivaclothing@gmail.com
    📞 Phone / WhatsApp: +91 7679090604

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