Terms & Conditions
This website (www.kurtiva.in) is owned and operated by Aarhan Textile, a sole proprietorship registered in Malda, India, under GSTIN 19GNMPM8620M1Z4. All references to “we,” “our,” or “the company” refer to Aarhan Textile, operating under the brand name Kurtiva.
Effective Date: [10/10/2025]
Welcome to Kurtiva (a brand of Aarhan Textile). These Terms & Conditions govern your use of our website and services. By accessing or purchasing from our site, you agree to abide by the following terms.
Please read them carefully.
1. About Us
Kurtiva is a clothing brand owned and operated by Aarhan Textile, with a registered address at:
Aarhan Textile, Mistritola, Najirpur, Alinagar, Kaliachak, Malda, West Bengal – 732201.
Email: kurtivaclothing@gmail.com
Phone/WhatsApp: +91 7679090604
2. Use of the Website
By using this website, you agree:
That you are at least 18 years old or using this site under parental/guardian supervision.
To provide accurate and complete information during checkout or registration.
Not to use the website for any unlawful or fraudulent activity.
To comply with all applicable local, state, national, and international laws.
We reserve the right to restrict access to users who violate these terms.
3. Product Information
All product descriptions, images, and pricing are displayed as accurately as possible.
There may be slight variations in color due to differences in screen display settings, which are not considered a valid reason for return or refund.
Fabric-related complaints are not accepted as we mention all relevant product and material details clearly in each product description.
Prices are subject to change without notice.
4. Order Acceptance & Cancellation
We reserve the right to accept or reject any order at our discretion.
Once an order is confirmed, it cannot be canceled or modified unless there is a valid reason accepted by us.
If we cancel an order due to stock issues, payment problems, or delivery unavailability, a full refund will be issued.
5. Pricing & Payments
All prices are listed in INR (₹) and are final at the time of purchase.
We accept payments through secure gateway (Razorpay).
If applicable, GST may be included and shown on the invoice.
We do not store your payment information. All transactions are processed through trusted third-party providers.
6. Shipping & Delivery
Please refer to our Shipping Policy for full details.
We aim to dispatch all orders within the stated timeframe.
Shipping timelines are approximate and may vary due to factors beyond our control.
Once dispatched, we are not responsible for delays caused by courier companies.
7. Return, Exchange & Refund
Please refer to our full Exchange, Return & Refund Policy.
We allow one-time exchange for size issues, with delivery charges borne by the customer.
Returns are accepted only for defective or wrong products with proper unboxing video and must be reported within 24 hours of delivery.
Fabric or color-related complaints are not accepted unless the wrong item was sent.
8. Intellectual Property
All content on this website — including logos, images, designs, text, and graphics — is the property of Kurtiva / Aarhan Textile and protected under Indian copyright and trademark laws.
You may not copy, reproduce, or use our content without prior written permission.
9. Limitation of Liability
Kurtiva will not be liable for any indirect, incidental, or consequential damages resulting from use of or inability to use the site.
We are not responsible for losses due to misuse of products, third-party service failures, or incorrect user information provided during checkout.
10. Governing Law & Jurisdiction
These Terms & Conditions are governed by the laws of India. Any disputes arising out of or related to these terms shall be subject to the exclusive jurisdiction of the courts located in Malda, West Bengal.
11. Changes to Terms
We may update or modify these Terms & Conditions at any time without prior notice. Continued use of the website constitutes acceptance of those changes.
12. Contact Us
For any questions or legal concerns, please contact:
Kurtiva (A Brand of Aarhan Textile)
Aarhan Textile Building, Mistritola, Najirpur, Alinagar,
Kaliachak, Malda, West Bengal – 732201 +91 7679090604 kurtivaclothing@gmail.com